We are glad to offer you a 7-day return policy after the delivery of the product. Returns are possible only if,
- The product received by you is defective/damaged
- The product is different from the item you have ordered.
The product should be unused with the original packaging.
To initiate the return procedure follow the steps:
- Send the product to the company via courier services.
- We can also provide a pick-up return service.
To return via courier services
Keep the bill (slip) attached to the product and send it to the below-mentioned address :
S- 220, 221, 222 Kings Mall, Twin District Center, Rohini, Sector 10, New Delhi, Delhi 110085
To return via pick-up
Our pick-up guy will reach out to you once we verify the issue.
In both, cases write to us at,
Points to be mentioned in the mail:
- Name of the buyer
- Product Name
- An issue with the product – damage or different item.
- Date of purchase
- The option of return you have selected (courier/ pick-up).
- Address of pick up (in pick up option).
- Contact Number of the buyer
- Picture or the video of the unboxing item ( attach in the mail) for the verification process.
- Always make an unboxing video so that it ensures the product issues.
- Do not remove the TAGS until you are fully satisfied with the product and do not want any kind of return.